Buying a New Car
Next to a home, a new car purchase is the largest financial transaction
for most consumers. Yet, shopping for the best deal at an automobile dealership
has historically been a mysterious, painful and often regrettably expensive
experience for many consumers.
TIPS FOR CONSUMERS
- Research the price
- First decide what car model and options you want. Then visit your library
or bookstore and check materials that provide information on the dealer's
costs (invoice price) for specific models with the options you desire.
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- Shop around
- Armed with this knowledge, you will be in a stronger position to shop
around or to consult car-buying or broker services to obtain the best available
deal. Going to only one dealer and relying solely upon the salesman's oral
promises, without researching the price or comparison price-shopping with
other competitors, is the best way to get "ripped-off." If the
dealer does not have the vehicle with the options you desire on its lot,
consider ordering your new car, to avoid paying extra for unwanted options.
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- Negotiate
- The STICKER PRICE or "MSRP" is the manufacturer's suggested
retail price. Most dealers are willing to bargain on their profit margin,
which is generally between 10 to 20 percent of MSRP. Don't get talked into
a lease unless you have researched car leasing and have made an informed
decision to lease.
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- Trade-ins
- Your library will have reference material which can help you determine
the value of your trade-in vehicle. You will usually fare better by selling
your car privately. Consider advertising in a local newspaper or flyer.
If not, obtain your best possible purchase price from the dealer before
discussing the possibility of a trade.
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- Financing
- Check the "APR" (annual percentage rate) at your bank, credit
union or even your insurance company or motor club, and compare them to
the rate quoted by the dealer. Advertised low interest rates by the dealer
may require you to pay the vehicle's sticker price.
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- Extended Service Contracts
- The dealer is likely to try to sell you a service contract to provide
for repair of certain specified parts or problems. These service contracts
usually overlap the initial warranty coverage included by the vehicle manufacturer
in the price of the car. Read the contract carefully to determine what
repairs are covered, the extent of the coverage (parts, labor, deductibles,
exclusions), and the other terms and conditions.
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- The Texas Lemon Law
- The Lemon Law applies to new vehicles, including
cars, trucks, vans, motorcycles, all-terrain vehicles motor homes and towable
recreational vehicles (TRVs) that develop problems covered by a written
factory warranty. Demonstrator vehicles are also considered new vehicles.
The law does not cover used motor vehicles
(including program vehicles), repossessed vehicles, non-travel trailers, boats
or farm equipment. Neither does it cover vehicles with:
- problems caused by the owner's abuse, neglect or
unauthorized changes to the vehicle,
- parts or components not authorized or installed by
the manufacturer, distributor or converter
or
- problems that do not substantially affect the
use or market value of the vehicle. Minor rattles or stereo problems are
usually not considered serious under the Lemon Law.
How do I know if my vehicle is a lemon?
A motor vehicle may be declared a lemon if it meets all
of the following conditions:
- The vehicle has a serious defect or abnormal
condition.
- The defect or condition is covered by a
manufacturer's written warranty.
- The owner reports the defect or condition to the
dealer or manufacturer within the warranty term.
- The owner gives the dealer or manufacturer a
reasonable number of attempts to repair the defect or condition.
- The owner gives the manufacturer (preferably by
certified mail) written notice of the defect and at least one opportunity
for repair.
- The defect or condition persists and substantially
impairs the vehicle's use or market value, or creates a serious safety
hazard.
- The owner files a timely Lemon Law complaint and pays
the filing fee.
The
Texas
Department of Transportation administers the Lemon Law.
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